< 2025 Topic Previews / Continuing Education Series

More than ever, dental teams are being stretched in all directions creating a hectic, nonproductive environment resulting in dentistry your patients are not seeking. We will discuss why team training is paramount to the success of the CEO and how having core team members reduces your stress and increases team communication. We will describe technology that enhances online scheduling, saving the front office time. We will reveal why outsourcing frees up your team and enhances the patient/customer experience. We will review why your brand is more than just a clever logo. We will discuss the importance of new technologies that will enhance the office experience and reveal restorative materials that are matched with each other to produce long-term success.

Learning Objectives

• Identify the latest technologies that are the building blocks of a gold standard patient experience.
• Understanding and utilizing emotional intelligence in the dental practice. Leverage neuroacoustic software to reduce stress and increase focus for the dental team and patients.
• Review predictable fixed and operative procedures that can streamline a patient’s treatment.
• Give step-by-step procedures in the development of an operations manual that will forever impact the long-term success of the practice and show how this too plays a critical role in onboarding new employees.

About the Speaker

As an educator, author, and practicing clinician, Dr. Louis Kaufman brings a special "big-picture" approach to personalized dental care.

Founded by his father 70 years ago, their practice mission is based upon helping patients understand the importance of their own oral health to achieve personalized dental goals. This simple approach to care continues to create several energizing paths to practice growth that can be modeled by practices across the country.

Dr. Kaufman graduated from University of Illinois Chicago, College of Dentistry in 1995. He is dedicated to continuing his education in dentistry, and honored to have earned a fellowship award in the Academy of General Dentistry. He is committed to playing a role in the advancement of the profession through his research, publications, lectures and administration roles. Dr. Kaufman has received numerous forms of national recognition for his work as an educator and clinician. His special interests in dentistry include dental implants, comprehensive reconstruction, treatment planning, cosmetic smile design, minimal preparation veneers, three-dimensional imaging, minimally invasive smile design and comprehensive full mouth reconstructions.