Dear Caregivers,

Beginning Thursday, March 19, ChristianaCare will be offering COVID-19 testing at two Provider Referral Centers. As a reminder, patients with non-urgent COVID-19 testing needs should not be sent to the Emergency Department.

• The HealthCare Center of Christiana, 200 Hygeia Drive, Newark, DE 19713, which is open weekdays beginning at 8 a.m. by online appointment only. Visit christianacare.org/prc to reserve a time slot.
• The Roxana Cannon Arsht Surgicenter, 625 W. 12th Street, Wilmington, DE 19801. Patients will be seen on a first-come, first-served basis.
• Operating hours for both locations may vary. Please visit christianacare.org/coronavirus for daily operating status.
• These are NOT walk-in facilities. Only patients referred by their provider and in possession (physically or electronically) of a testing order will be tested. Patients will need to arrive to the testing site with their ID and insurance card as well.

What role do providers play?

• Please determine if a patient is symptomatic and appropriate for COVID-19 testing.
• Orders must be for Coronavirus 19 testing and include an appropriate diagnosis code. Please see attached chart for guidance.
• Orders for testing will only be accepted via a paper or email script from the referring provider. Provider Referral Centers are unable to accept fax or phone orders.

How do patients make appointments at the Provider Referral Centers?

• Patients wishing to be tested at the Newark Provider Referral Center must reserve a testing time and pre-register their appointment online: christianacare.org/prc.
• Provider offices may reserve a testing time on behalf of patients who are not able to or don’t have access to a computer. Reservations for the Newark location are only able to be made online and will only be available for same-day appointments.
• Patients wishing to be tested at the Wilmington Provider Referral Center can arrive during operating hours and will be seen on a first-come, first-served basis.
• NOTE: Operating hours may vary, please visit christianacare.org/coronavirus for operating status prior to arrival.

What should patients bring to their appointment?

• Patients should bring their order, either via paper or electronically, ID and their insurance card.

How will results be communicated?

• Test results will be communicated within two to five days to the referring provider, who is responsible for delivering the results to their patient. Providers do not need to notify the Delaware Division of Public Health of any positive test results. The laboratory will do so.

Support for Coronavirus Resource Page

• To support you, we have created a Support for Coronavirus page for clinicians on our website that will provide up-to-date information to help you navigate this pandemic and care for your patients.